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best in industry customer service

“Absolutely outstanding customer service! Friendly, responsive, and truly go the extra mile. I felt valued and supported every step of the way. Highly recommend The Rug District for a seamless customer support experience!”

— Kay J.

"This was my first time ordering from the Rug District and I must say it was a very positive experience. I am so happy with the rug and under padding. Delivery was quick and the customer service (Matt Kates) was excellent. I am so happy to have a Canadian Company resource for rugs. Thank you!"

— Linda Mayhew

"Ordering a carpet from The Rug District was nothing short of a very positive experience. Without a doubt I got the best deal on my chosen carpet. Delivery was faster than I was quoted and it was extremely well wrapped. I dealt with friendly and accommodating sales representatives. I would not hesitate to order from them again."

— Janet Natale

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Product reviews

"Rug quality is excellent and exactly what we expected (ordered an 8x10 ISADORA ISA-02 OATMEAL / MULTI ). Impressed with how quickly it was delivered and how well it was packaged. It was ~$100 cheaper than the big on-line store!!"

— Charlene A.

Product reviews

"We purchased two Safavieh area rugs. The quality far exceeded our expectations. The pile is thick and requires no padding. Very rich in color and rich in quality. Will definitely purchase additional rugs."

— Gerald C Werner

Product reviews

"We purchased two Glacier GLA127C black, grey and white runners for the sides of our bed. The quality is excellent and customer service was exceptional. They arrived quickly and were well packaged. Highly recommend this vendor."

— T. Peel